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When to expect your order

If the ordered item is in stock, allow between two to five working days for delivery within the UK. If it's not, you should allow 30 days for delivery. Allow up to two weeks for delivery overseas.

Express orders are only available for delivery within the UK and will arrive before 1pm the next day if you order by 10am.

Every effort will be made to honour these delivery times. In circumstances beyond our control however, TigerLily Jewellery Ltd cannot be held liable.

If your order is returned to us because Royal Mail could not complete the delivery to you (for example if no-one is in to sign for it and it's not picked up at your local post office), you will be responsible for the cost of resending the jewellery.

Should you live in Buckinghamshire or the surrounding area, you can collect your order in person and so avoid delivery charges. This can be arranged at the time of order.

Overseas orders

International orders can be made online. The delivery charge is £9.95.

Additional local import duties may be payable on receipt.



on all orders over £30.00! Express shipping extra